Refund & Returns Policy
TrendOraTech, customer satisfaction is extremely important to us. We aim to ensure that every product you receive meets your expectations.
Refund & Returns Policy TrendOraTech
Return Eligibility
You may request a return if the product you received is damaged, defective, incorrect, or significantly different from the description provided on our website. To qualify for a return, the item must be unused, in its original condition, and returned with all original packaging and accessories.
Return Timeframe
Customers must initiate a return request within 7 days of receiving the product. Requests made after this period may not be accepted unless there are exceptional circumstances.
Non-Returnable Items
Certain items are not eligible for return, including products that have been used, items without original packaging, and customized or special-order products. These restrictions are in place to maintain product quality and fairness for all customers.
Refund Process
Once we receive your returned item, our team will inspect it carefully to ensure it meets our return criteria. If approved, your refund will be processed within 5–10 business days. Refunds are issued through the original payment method or via bank transfer, depending on the situation.
Exchanges
If you receive a defective or incorrect product, we are happy to offer a replacement or exchange. Our goal is to resolve such issues quickly and ensure your satisfaction.